4 April 2023
Continuous flow is an approach to scheduling work, often associated with agile software development. The team breaks down the features of the software into User Stories. They then prioritize these stories into a crude list. The team then takes some of these user stories and works on them, when they complete one, they pull the next one off the list.
When working with continuous flow, it's useful to set a work-in-progress limit (WIP Limit) of how many stories the team can work on. Once they reach the WIP limit, they can't start any more stories until they complete one already in progress. WIP limits are important because they keep the team focused on finishing stories, otherwise it's too easy to build up a pile of “nearly done” work.
Continuous flow is well suited for a unpredictable stream of work - such as bug fixing and maintenance tasks. But in such cases be careful to keep the team large enough to be able to respond promptly to surges, which also means that in quieter times the team will have Slack to use to improve their working environment. If a continuous flow team is always busy, that's usually a red flag.
Continuous flow is an alternative to Timeboxed Iterations, with the advantage that the team doesn't need to go through an exercise of allocating stories to iterations, estimating stories, or figuring out the iteration capacity. However such teams often run into difficulties because the regular cadence of iterations provide a feedback loop that helps a team spot problems such as cruft building up in the code base or sinking time into stories that are much larger than expected. Consequently continuous flow is effective for skilled teams that want to reduce the ceremony in their work, but less experienced teams are better off with iterations.
My colleague Kennedy Collins observed that continuous flow is good for the unpredictable arrival of work, but less so when the nature of the work is unpredictable or poorly understood.