Team OKRs in Action
From Strategy to Real Results
OKRs have become a popular way to connect strategy with execution in large organizations. But when they are set in a top‑down cascade, they often lose their meaning. Teams receive objectives they didn’t help create, and the result is weak commitment and little real change. High‑performing teams work in another way. They define their own objectives in an organization that uses a collaborative process to align the team’s OKRs with the broader strategy. With these Team OKRs in place, they create a shared purpose and become the base for a regular cycle of planning, check‑ins, and retrospectives.
13 August 2025
Contents
- Common Pitfalls of OKRs in Practice
- High performing teams own the outcome
- Bridging the Gap: Strategy and Team OKRs
- What Makes Team OKRs Different
- From Strategy to Team OKR
- From Direction to Definition: Key Conversations
- A Real Example: From Strategy to Commitment
- Align Up. Align Across: Building Strategic Alignment Without Losing Team Autonomy
- The Team OKR Cycle
- What Sets Great Teams Apart
OKRs—Objectives and Key Results—have become a popular goal-setting framework in tech and beyond. They were designed to bridge the gap between strategy and execution, promising focus, alignment, and accountability. But too often, they’ve turned into something else entirely: a quarterly ritual of checklists, dashboards, and performance metrics that smother the original intent.
I’ve seen it happen in organizations big and small. Goals are written down, but nothing really changes. Teams comply at best—or disengage completely.
This article is my response. It’s about the teams that break that pattern—the ones that use OKRs not as a management tool, but as a way to own outcomes, align with strategy, and deliver real results in the messy, wonderful reality of building products and serving customers.
Common Pitfalls of OKRs in Practice
OKRs are everywhere. From startups to large enterprises, they show up in kickoff meetings, dashboards, and strategy documents.
But in many organizations I’ve worked with, OKRs rarely change how teams actually work—or deliver.
Too often, goals are written down but fail to drive action. Why? Because they’re imposed from above. Leadership defines objectives and key results, hands them down, and expects teams to execute.
Sometimes these OKRs are nothing more than KPIs with new labels. Other times, they’re vague slogans—disconnected from real work. Either way, the result is the same: teams don’t own the goals. Without ownership, they comply at best—or disengage entirely. True commitment is rare.
When OKRs are handed down instead of co-created, they lose their power. Rather than driving focus and adaptation, they become static artifacts—another checkbox in a quarterly ritual.
This isn’t the only way it can go. I’ve worked with teams that broke the pattern. Not by waiting for someone to hand them better goals—but by stepping up, defining their own, and owning the outcomes.
These teams didn’t treat OKRs like checklists or dashboards. They made them part of how they think, plan, and deliver every day.
High performing teams own the outcome
At ThoughtWorks, I facilitated hundreds of Lean Inceptions with cross-functional teams—developers, designers, product managers, and analysts. Each session pulsed with energy as people collaborated, shared ideas, and challenged assumptions.
In the highest-performing teams, however, something stood out. They didn’t just talk about features or delivery dates; they could clearly answer four key questions:
- What is the organization's strategic goal?
- What part of this strategy is relevant to us?
- What can we really move this quarter?
- How will we know we’re making progress?
These answers weren’t vague. They were specific and grounded. As a result, these teams connected their daily work to broader outcomes—and it showed. Their decisions were sharper, their priorities clearer, and their code delivered real results.
This shift—from executing tasks to pursuing purpose—changed everything. That’s where Team OKRs live: in high-performing teams that connect their goals to real outcomes. But a Team OKR is never a standalone exercise. It’s a bridge—helping teams deliver on the organization’s strategy while staying grounded in what they can influence and achieve together.
Bridging the Gap: Strategy and Team OKRs
Team autonomy doesn’t have to mean isolation, and strategic alignment doesn’t require command and control. Yet in many organizations, these two ideas often clash.
Leadership sets strategic priorities and expects teams to “align.” Teams, meanwhile, define OKRs they believe matter—but these don’t always map to the bigger picture. The result is misalignment, frustration, and wasted energy.
Great teams and great leaders bridge that gap by meeting in the middle. Strategy provides direction; Team OKRs create commitment.
This isn’t a cascade. It’s a conversation.

Figure 1: Top-down OKR & a common pitfall: OKRs defined at the top, broken into parts, and pushed down.
In high-performing environments, leadership shares intent—the challenges to solve, the opportunities to seize, the metrics to move. Teams listen, reflect, and define what they will own. As one team might frame it:
“Based on what we know and can influence, here’s what we believe we can achieve—and how we’ll measure progress.”
Here, ownership isn’t assigned; it’s assumed. Team OKRs enable not just strategic compliance but strategic contribution.

Figure 2: Alignment Over Cascading: The shift from cascading goals to collaborative alignment around strategic objectives.
What Makes Team OKRs Different
Team OKRs aren’t assigned, nor are they dropped into trackers by leadership. They’re assumed—created by the team, for the team.
This shift matters. It marks the difference between executing someone else’s priorities and committing to an outcome the team truly believes in.
With Team OKRs, the process looks different:
- The team defines the Objective, rooted in the strategic context. It’s not just a fancy slogan—it’s a clear and meaningful statement of what the team wants to achieve and why it matters.
- The team identifies Key Results—clear signs of progress that show real, measurable change. A Key Result often isn’t a KPI itself, but a movement in a KPI. It’s about direction and impact, not just numbers.
- The team commits to the outcome, not just doing tasks. They take real ownership, stay flexible, and focus on what truly brings value.
Leaders still lead, but their role changes. Instead of dictating the how, they clarify the why. They share direction, invite dialogue, and support teams in building real ownership.
This isn’t chaos. It’s alignment through trust.
From Strategy to Team OKR
Team OKRs don’t exist in isolation. They emerge from context—shaped by vision, guided by strategy, and grounded in reality.

Figure 3: How each layer nests into the next to form a clear chain from vision to execution.
This layered model shows how intent flows into action:
- Vision sets the long-term direction.
- Strategy defines current priorities.
- Team OKRs clarify what each team will own.
- Backlog connects intent to concrete work.
Each layer supports the next. When vision is unclear, strategy struggles to focus on what matters most next. Without a clear strategy, Team OKRs lose alignment and purpose. And when Team OKRs are vague, backlogs fill with scattered tasks rather than deliberate steps toward meaningful outcomes.
But when these layers align, teams can confidently translate high-level intent into focused, meaningful action.
From Direction to Definition: Key Conversations

Figure 4: The flow of structured conversations that transform strategy into work.
Alignment doesn’t happen in a single meeting; it evolves through a rhythm of structured conversations. This timeline illustrates how strategy becomes meaningful team action:
- Strategic Alignment Workshop: Leadership shares intent, not deliverables.
- Team OKR Planning Workshop: Teams reflect and define what they’ll pursue.
- From Goals to Work: OKRs flow into backlog items and initiatives.
This isn’t a rigid cascade. It’s a rhythm of dialogue and iteration, building alignment without sacrificing autonomy.
A Real Example: From Strategy to Commitment
I’ve worked with many large organizations, and I get it: leadership needs structure, a steady rhythm, and alignment across business units. Strategic OKRs can be incredibly powerful when used the right way.
Here’s how one large Brazilian financial institution created a simple yet effective way to connect strategy and execution.

Figure 5: From Strategy to Team OKRs: Yearly Planning and Quarterly Execution
Leadership Defines Company Priorities
At the start of the year, leadership set three bold priorities: simplify onboarding for new customers, expand into the small-business segment, and improve resilience in critical systems.
This wasn’t a wish list. Leaders deliberately focused on a few high-impact bets, creating space for business units and teams to take meaningful ownership.
Business Units Build Their Plans
The Digital Services Business Unit—responsible for the online banking platform—focused on priority #1: simplifying onboarding. They defined their Strategic OKR:
Objective: Delight new customers by transforming the first-week experience.
Key Results:
- Reduce first-week customer drop-off rate by 25%
- Increase overall first-week NPS from 20 to 35.
- Lower average support call time for new users by 15%.
This Strategic OKR became a north star for multiple teams, offering direction without prescribing solutions.
Strategic OKRs Are Refined in Conversation
Strategic OKRs at both company and BU levels were refined through dialogue, not decree. Leaders challenged assumptions, clarified metrics, and aligned on where each BU could create the most impact.
Note that this Strategic OKR was later driven by several teams. Higher-level leadership, though they had access to all team OKRs, chose not to track them directly. Instead, they reviewed a monthly report focused on the BU’s Strategic OKR—a pragmatic approach for large organizations where top leaders can’t realistically follow every team’s goals.
Teams Define Their OKRs
When BU-level goals reached teams, they arrived as context, not orders. BU leaders shared supporting data—user analytics, drop-off points, customer complaints—then stepped back.
The Explore Team, responsible for mobile app onboarding in the Digital Services BU, asked themselves: “What part of this can we own? What would success look like from our perspective?”
Their Team OKR:
Objective: Make the first week seamless and confidence-boosting for new users.
Key Results:
- Increase onboarding completion from 65% to 90%.
- Boost tutorial engagement from 15% to 50%.
- Reduce support tickets about account setup by 30%.
Over the quarter, the Explore Team redesigned onboarding flows, tested tutorials, and improved contextual help. Weekly check-ins and mid-cycle retrospectives kept them adaptive and accountable. By the end of the cycle, they had delivered measurable improvements in customer outcomes, directly supporting the BU’s Strategic OKR.
Note on Adaptation: This example draws from real patterns I’ve observed in large organizations. To respect confidentiality, details have been modified, but the essence of how Strategic OKRs and Team OKRs connect remains intact.
Align Up. Align Across: Building Strategic Alignment Without Losing Team Autonomy
When I talk about alignment in large organizations, I don’t just mean aligning up to leadership’s strategy. That’s only half the story. The other half—and often the trickier one—is aligning across peer teams. Both dimensions are essential for making Team OKRs work at scale.
This is what I call vertical and horizontal alignment.
- Vertical alignment connects a team’s OKRs to the organization’s strategic goals (some people call this connecting tactical OKRs to strategic OKRs). It answers a critical question: “How does our work contribute to the bigger picture?”
- Horizontal alignment ensures that teams working in the same business unit—or across units—coordinate and collaborate effectively. It asks: How do we support each other to reach shared outcomes?
Think of a large business unit like a fleet of ships. Each team (or “ship”) has its own captain and crew, charting their course. But they’re not navigating alone. They’re moving together toward the same North Star. That’s the essence of horizontal alignment.
Each team chases its own Team OKR, tailored to its expertise and sphere of influence. But their efforts are interconnected—like gears in a machine. The magic happened in how they adjust to each other’s progress in real time, keeping the larger objective in sight.
This is alignment without rigidity. Teams still owned their OKRs and have autonomy over how they contribute. But they aren’t working in silos; they are navigating together.

Figure 6: Multiple teams contributing to a shared strategic objective, each with their own Team OKRs complementing one another
So how do teams keep alignment alive—without losing autonomy? This is where the Team OKR Cycle helps. It’s a simple rhythm that supports focus, collaboration, and adaptability.
The Team OKR Cycle
To help teams put this into practice, I recommend a lightweight, repeatable cycle. It keeps teams focused, aligned, and able to adapt as conditions change.
The Team OKR Cycle revolves around three key moments:
- Team OKR Planning (typically quarterly): A moment for alignment. The team connects with leadership, understands the strategic context, and defines its OKRs—clarifying what they want to achieve and how they’ll measure progress.
- Team OKR Check-in (weekly): A lightweight sync led by the team. They review key results, discuss progress, identify blockers, and adjust course as needed—catching issues before they derail momentum.
- Team OKR Retrospective (mid-cycle and end): A reflection point where the team looks back not just at delivery, but at impact. These retrospectives help refine both intent and execution for future cycles.
This rhythm transforms OKRs from a one-time planning exercise into a living system—a continuous loop of alignment and adaptation.

Figure 7: A typical Team OKR cycle
Team OKR Planning Workshop
The Team OKR Planning Workshop happens at the start of each cycle. It’s when the team comes together to define its Objective and Key Results, aligning with their BU’s strategic direction.
This isn’t a top-down handoff; it’s a co-creation moment that sets direction and fosters ownership.
One facilitation technique I often use is the Time Machine activity:
“Please enter the Time Machine. Imagine it’s the end of the quarter. You’re proud of what the team has achieved. What happened?”
Each team member writes their imagined success story. These reflections surface themes and insights, which are then translated into measurable indicators of progress. Those indicators become the Key Results.
When teams run this activity, OKRs shift from static targets to expressions of real intent and shared commitment.
Team OKR Check-ins
This is where many teams lose momentum—and where the best teams stand out.
A Team OKR Check-in is a short, recurring moment (for example, Fridays at 2 p.m.) where the team reflects together. It’s not a status report; it’s a conversation about progress and priorities.
Teams ask:
- Are we making meaningful progress?
- Are we measuring the right things?
- What’s working—and what’s getting in the way?
- Do we need to adjust course?
These questions transform OKRs from static artifacts into dynamic, living conversations.
I call check-ins the heartbeat of the OKR cycle. They keep the team aligned—not just on progress, but on confidence and energy.
Do Your Check-in with GRIP
To keep check-ins focused and actionable, I guide teams with a simple framework:
GRIP
- Goal confidence: How confident are we in reaching the Objective?
- Results progress: What’s the current status of each Key Result?
- Issues: What’s getting in the way?
- Plan forward: What’s next?
A quick GRIP check-in turns OKRs into active conversations—not just a review, but an opportunity to adjust course before issues escalate.
In many teams I’ve worked with, the GRIP check-in became a 15-minute weekly anchor. It created a shared language—“What’s our confidence this week?”—and helped teams see where they needed support or where to double down. Like a pilot scanning instruments mid-flight, GRIP gave them clarity to navigate forward.
Team OKR Retrospective
At the end of the cycle, the team doesn’t just score the OKR—they reflect on the journey:
- Did we achieve what we set out to do?
- What did we learn?
- What surprised us?
- What will we do differently next time?
This is where learning happens. The best way to support it is with a retrospective.
You’ll find dozens of effective formats at FunRetrospectives.com and in the book FunRetrospectives.
But don’t wait until the end to reflect. Mid-cycle retrospectives can be just as powerful—especially when the team feels stuck, misaligned, or unsure about progress. They offer a chance to regroup while there’s still time to course-correct.
Mid-cycle retrospectives aren’t mandatory, but they’re incredibly valuable when the team senses misalignment, stalled progress, or shifting priorities. Some teams schedule them proactively at the midpoint of their OKR cycle; others use them as a flexible tool when they feel momentum is slipping or context changes unexpectedly.
One format I often use mid-cycle is Attractors and Detractors, a simple yet powerful activity for unpacking the systemic forces influencing the OKR so far. It highlights:
- Attractors: What pulled us toward the OKR?
- Detractors: What pushed us away from it?
This activity helps teams make sense of their work—clarifying what aligns with their OKR and what doesn’t. It sharpens focus and prioritization, especially for teams serious about achieving their goals.
In one team I worked with, a mid-cycle retrospective using this format uncovered a new organizational initiative that was unintentionally diverting effort away from the team’s OKR. That insight helped them realign and regain focus, leading to meaningful impact by the end of the cycle.
What Sets Great Teams Apart
The difference isn’t in the process or the tool. It’s in the mindset.
Teams that own their OKRs don’t just align with strategy—they shape it. They don’t just deliver outputs—they deliver outcomes.
That’s what makes them stand out. And that’s what makes Team OKRs work.
Further Reading
I first came across OKRs while working with teams at Google in 2008. Over time they became more widely used, and in 2018 John Doerr published Measure What Matters, the book that helped popularize OKRs well beyond Google. Alongside Doerr’s book, Team OKR in Action shares practical techniques for making OKRs work in real teams.
Team Topologies by Matthew Skelton and Manuel Pais pairs naturally with Team OKRs. I’ve worked with Manuel in large organizations and seen how combining these ideas can reshape teams and lead to better outcomes. I’ll keep sharing findings about Team Topologies and Team OKRs, along with templates and facilitation tools, on my Team OKR book page.
For organizations focused on software delivery, Lean Inception offers a collaborative workshop to align on vision and roadmap. It’s a practical way to create a shared roadmap and define the MVP, giving teams a clear starting point for executing and achieving their Team OKRs. When combined with continuous discovery, this creates a powerful approach to align strategy, learning, and delivery. I describe this in more detail in From Strategy to Delivery: The Triple Track One Team Way.
Thanks to Martin Fowler and Rebecca Parsons
Martin, our many talks shaped this book and now this article too. Your feedback pushed me to see what was missing and make it better.
Rebecca, your comments were amazing. You helped me see new angles and improve the flow.
I’m so grateful to both of you for reading and helping shape this work.
Significant Revisions
13 August 2025: Published